Structured tokens
Branch values can be structured tokens: END (end the conversation), REACH_BACK_OUT (offer to follow up), BOOKED (confirm a booking), or a question number (jump to Q3). The platform translates these into plain English instructions for the AI.
How it works: Token translation is tested — 'end the conversation', 'continue to Q3', 'offer to follow up later' are all rendered correctly in the system prompt.